pleasant stay but minor room issues

The staff provided exceptional service ensuring our needs were met throughout our stay The food options at the Brew Bar were varied and tasty offering a convenient dining experience.

The room layout felt slightly cramped limiting our ability to move around comfortably.

I found the hotel's common areas to be beautifully decorated with elegant furnishings, creating a warm and inviting atmosphere. The accessible design made it easy for me to navigate around the hotel without any discomfort.

Need better signage for lifts and facilities for seniors.

The room was spacious and bright, with a wonderful view overlooking the garden. The bed was incredibly comfortable, making it easy to relax after a long day. The hotel staff were exceptionally friendly and well-trained, providing engaging and attentive service throughout our stay.

Some areas could use modernization.

The hotel's common areas are beautifully decorated, creating a warm atmosphere that's inviting and easy to navigate for seniors. I felt at ease, enjoying both the charm and accessibility during my stay.

Need better signage for facilities.

The family room was spacious and perfect for our needs.

The ironing board was broken, which made getting ready for our event difficult.

Would recommend for a fleeting moment

Comfortable room, convenient location, with easy access to nearby Stansted Airport and a lovely breakfast experience thanks to the amazing staff in the restaurant who were attentive and friendly.

No issues here.

We had a lovely stay in a clean and spacious Deluxe King Room, and the fitness center was a nice touch to keep us active. The pool and spa provided a perfect spot to unwind after a long day. One small hiccup was the breakfast line. it could’ve been a bit quicker, but it didn’t spoil our overall enjoyment! 🙂

I had a solid one-night stay, especially enjoyed the comfy bed and the variety of breakfast options, though some food was a bit lukewarm. Would definitely return!

The spacious family room was perfect for our group of four.

The bar area was often crowded, making service slow at times.

the comfortable stay that makes you feel welcomed like family and the delightful breakfast for a perfect start

Superior staff service, delicious breakfast.

Great spa experience!

Had an awesome time here! The spa was super relaxing, and my daughters loved their treatments. Staff made a fuss of them, which was nice! The food in the restaurant was delicious, especially the pork T-bone. Just wished the room had a fridge for snacks. All in all, a fab escape!

I enjoyed my stay in the Deluxe King Room, appreciating the spacious layout and warm hospitality from staff. The dining experience exceeded expectations, though the air conditioning could benefit from improvements. a delightful experience worth a revisit.

Spacious and clean room offerings.

The air conditioning didn't work properly, making it unbearable to sleep. Despite calling reception multiple times, no one answered. I was left to suffer in the heat all night, which ruined my entire stay.

The deluxe king room was spacious and very clean. Bed was incredibly comfortable, ensuring a good night's sleep. The bar area had a grand atmosphere. Breakfast options were plentiful and delicious. it was a relaxing stay.

This place suits me perfectly with excellent amenities like free Wi-Fi, 24-hour reception, and a fitness center. The staff even helped me with the best local taxi tip during my first stay, which I still remember. I'm looking forward to coming back for a city trip!